Razorfish | www.razorfish.com, New York, NY 8/2012 to 11/2012 - Interim Program Manager, Daimler-Smart
- • Designed and implemented cloud-based program/project management system for project and report management via mobile. Led project managers. Delivered projects within margins; identified issues impacting margins and project success. Drove solutions agreed upon by the Agency / Client.
- • Managed project scopes and change control processes to ensure schedule/budget adherence; managed project financial lifecycle, including estimates and revenue forecasts.
Strawberry Frog | www.strawberryfrog.com, New York, NY 5/2012 to 6/2012 - Sr. Project Manager, Pampers
- • Responsible for ensuring the on schedule and on budget delivery of Client programs and projects.
- • Responsible for defining SOW (Scopes of Work) for the production of mobile applications, websites, online campaigns and e-mail programs including timing and cost.
- • Responsible for managing individual Projects and resources supporting brand programs and solutions
- • Managed individual projects developing project schedules, including the management of internal resources.
- • Ensured compliance with company processes and initiatives by maintaining program team actions are in-line with overall company goals and strategies.
Socialistic | www.socialistic.com, New York, NY 12/2011 to 4/2012 - Executive Producer, Clinique/Estee Lauder, General Electric
- • Oversaw individual projects, developed project schedules; managed internal team. Defined SOW for mobile and Facebook application production; managed program resources including internal and client strategy, design, development and technology. Mentored producers and new operations staff.
- • Scoped/implemented new agency Project Management, Resource Allocation, and Finance tracking systems. Led team integrating agency’s systems with Partner Agency’s (EuroRSCG) PeopleSoft system.
Organic | www.organic.com, New York, NY 9/2011 to 12/2011 - Engagement Manager, The Harford Worker’s Comp Tablet eLearning Guide
- • Managed conversion of the Worker’s Comp eLearning Guide site from Flash to HTML 5 with Parallax scrolling.
- • Worked with content/digital strategy resources to recommend optimal project approach. Transitioned legacy assets and learnings captured during Flash site development; developed SOWs, schedules and budgets.
McGarry Bowen Dentsu | www.mcgarrybowen.com, New York, NY 4/2011 to 7/2011 - Sr. Project Manager, Verizon Droid X2 and Droid Bionic
- • Managed Verizon’s Droid Bionic product launch across all channels - website, Droid app, social media projects/resources, leveraging assets from TV and OOH to integrate with online tactics and blogger activation.
- • Managed project scheduling, budget management, 4 external vendors, Client and Vendor SOWs.
- • Supported compliance with Verizon Wireless and McGarry Bowen legal.
Strawberry Frog | www.strawberryfrog.com, New York, NY 2/2011 to 4/2011 - Sr. Project Manager, Blackberry, Proctor & Gamble, Liberty Mutual, Steadfast
- • Ensured timely, on-budget delivery of Client programs and projects; defined SOWs for mobile app, websites, and campaign production. Managed resources; developed project schedules and budgets.
- • Ensured compliance with initiatives by maintaining program team actions in-line with overall company goals.
Ketchum | www.ketchum.com, New York, NY 8/2010 to 12/2010 - Sr. Project Manager, Ketchum Rebranding and Global Website Redesign, ModernRussia.com
- • Responsible for global websites (Drupal CMS) in 8 countries and 3 continents www.ketchum.com/global_reach)
- • Managed resources in 3 offices on social media and website programs to ensure quick response to client’s digital PR needs www.modernrussia.com/content/2018-fifa-world-cup-heading-russia-catalyst-modernisation. Developed SOWs for sites and campaign creative. Managed rebranding strategy sessions with Senior Leadership.
Sudler & Hennessey | www.sudler.com, New York, NY 2/2010 to 8/2010 - Group Project Manager, Johnson & Johnson, Genentech, Cubist
- • Oversaw PMs on Client work. Designed, developed and managed agency’s resource allocation system.
- • Managed projects and resources supporting brand programs, defined SOWs for iPad apps, websites, email and online campaigns. Managed submission to MLR (Medical Legal Review) using the UNICA system.
DRAFTFCB | www.draftfcbhealthcare.com, New York, NY 9/2009 to 2/2010 - Group Project Manager, Johnson & Johnson, Bausch and Lomb, Medtronic Diabetes
- • Managed PMs and individual project schedules, costs, resources, SOW definition for site, tablet and campaign production, delivery and communication to Account team. Managed Medical Legal Review submissions.
Razorfish | www.razorfish.com, New York, NY 2/2009 to 7/2009 - Senior Program Manager, All Laundry Detergent / Celebrity Apprentice Program
- • Managed project kickoffs, requirements analysis, development, testing and launch. Did schedules and cost information for web sites and campaign creative production for Creative, Account Services and QA reviews.
- • Responsible for defining scope of work for websites and online campaigns.
- • Identified need for and scheduled contract resources when internal resources are not available for work.
imc2 | www.imc2.com, New York, NY 5/2008 to 11/2008 - Program Manager, Mars Direct
- • Oversaw program execution across projects for (www.mymms.com & www.mydovechocolate.com
- • Developed and maintained MS Project plans specific to resource allocation and budget (Forecast vs. Actual).
- • Managed client status meetings. Supported process analysis and recommendations such as requirements definition, solution design, implementation, testing, deployment and post transition issue resolution.
Rosetta | www.rosettamarketing.com, Princeton, NJ & New York, NY 3/2007 to 4/2008 - Program Manager, Marketing Operations and Services
- Oversaw solution development for Allergan (BOTOX, Juvederm and Vistabel). Managed deployment of site and technology solutions across 4 continents, managing complex projects across multiple locations.
- Partnered with department heads in Marketing Operations and Services Group to develop functional requirements and experience architecture. Set objectives; monitored and measured performance to plan.
- Provided leadership for all vendor operational activities in the US and UK. External Vendor management included “them London” (www.themlondon.com) and “RR Donnelly” (www.rrdonnelley.com).
NYC HR Administration | http://www.nyc.gov/html/hra, New York, NY 7/2006 to 2/2007 - Senior Project Manager – Office of Business Strategies & Solutions (Consultant for CTG Consulting)
- Managed design of systems, policies, procedures and operations to enhance functioning of HRA programs.
- Gathered requirements; led status and planning meetings with teams including HRA and Department of Health Deputy Commissioners. Worked with MIS on seamless integration and efficacy of component systems and services including applications to conduct biopsychosocial evaluations, wellness, case management, diagnostic vocational evaluation, vocational rehabilitation services and referral for Federal disability benefits.
Advance Internet | http://www.advance.net, Jersey City, NJ 8/2005 to 2/2006 - Senior Project Manager/Producer, Online Application Development
- Managed and executed internal client and national affiliate projects. Provided project leadership; coordinated multiple projects simultaneously. Managed user requirements gathering; evaluated stakeholder / user needs.
- Estimated and scheduled project activities and participated in the analysis and design process.
- Managed the e-commerce (PayFlow Pro) integration of the new Adicio (www.adicio.com) classified system.
Cablevision | http://www.cablevision.com, Bethpage & Woodbury, NY 12/2003 to 8/2005 - Manager, Online Application Development
- Managed and executed client engagements. Managed development of core application architecture.
- Developed standardized approaches to use of existing application and code, enabling creation of various templates on Linux, UNIX, and Microsoft platforms. Developed requirements and design specs for test cases.
- Led assigned deployment resources consisting of internal Cablevision employees and external contractors.
COMsource, Inc., | New York, NY 5/2001 to 12/2003 - Project Manager (Multiple Short-Term Consulting Projects for GTA Consulting)
- Conducted end-to-end infrastructure planning and design for business-aligned applications. Developed integrated infrastructure solutions. Coordinated project activities requiring cross-product integration.
- Managed development and testing of initiatives and cross-platform distributed computing product efforts.
- Drove standards adoption and efficiencies by maximizing infrastructure reuse and shared services platforms.