Client: UCB Pharmaceuticals           

Projects: GDPR and CCPA Compliance, Cimzia, Vimpat, Briviact, Nuepro

Senior Project Manager spearheading agile global technology initiatives in the United Kingdom, Germany, Belgium, Spain, Brazil, Japan and the United States Responsible for driving the implementation of solutions and processes on projects from scope through implementation in support of the digital solutions ecosystem.  Responsible for creating application/system architectures as well as business requirements and technology strategy.

Team Size:  U.S. 10 / Global 24 (Sponsors, Senior Leadership, Brand and Loyalty Directors and Managers, Support Staff, Global Operations and Development)

Client: Intercontinental Hotel Group           

Project: MRM Platform Implementation

The MRM (Marketing Resource Management) project is IHG’s initiative to streamline the process and tracking of 18 separate marketing groups functioning across 12 hotel brands and Global Loyalty. The groups deliver valuable consumer communications and experiences leading to the recognition of $100 million+ in revenue annually. Managed the implementation of IHG’s MRM platform (Built on Workfront) including campaign workflow analysis, system configuration and integration with the companies Active Directory (SSO), DAM (Digital Asset Management) and UNICA systems.

Team Size - U.S. 24 / Global 10 (Sponsor, Steering Committee, Senior Leadership, Brand and Loyalty Directors and Managers, Support Staff, Global Operations and Insights)

Client: Carters           

Project: China eCommerce

The popularity of the Carter’s | Osh Kosh B’Gosh brands in Asia led to China-Based customers ordering merchandise on the U.S. site and incurring very high shipping costs to receive their orders. This and other regional indicators motivated the company to establish an ecommerce footprint in Asia. The project also required establishing an office in Shanghai to help address issues including import/export, customer service, returns, finance, etc.

Implementing ecommerce in China for Carter’s involved managing the scope, design, development and deployment of an ecommerce platform and leading the effort to re-engineer processes. I also managed work streams including legal, finance, supply chain, IT and data / systems integration. I conducted weekly internal meetings with stakeholders, subject matter experts and Asia based partner/vendors and developed and maintained the project, budget and risk mitigation plans.

Team Size: U.S. 11 (Sponsor, Steering Committee, Senior Leadership, U.S. eCommerce Directors and Managers, Support Staff, Global IT, Human Resources)

Budget: $12 Million

Client: Verizon Wireless   

Agency: McGarry Bowen Dentsu

Brand: Droid - Managed agency and external vendor resources to develop augmented reality Android mobile app, Blogger Activation including Boingboing, Joystick, BGR and Android Central, Facebook/Twitter activation, site updates to Droid and Verizon websites.  

Client: Procter & Gamble             

Agency: Strawberry Frog

Brand: Pampers Lullabies Facebook Application and eCRM Program – Managed the scope, design and development of the brand’s Facebook application featuring Jennifer Hudson. The app enables individuals to perform, record and share videos of their favorite lullabies. Also managed the development of the brands eCRM strategy for consumers joining and managing their Pamper’s Village profile.

Client: Daimler             

Agency: Razorfish (Publicis Groupe)

Brand: smart USA – Project and program management of brand’s project portfolio including campaigns for Electric Vehicle, website platform, social media and interactive video content production. Developed an ecommerce-based order tracker system with Mercedes Benz IS for special order BRABUS smarts, including online/mobile tracking of vehicles from purchase through assembly, tuning, overseas shipping and delivery. Designed/implemented cloud-based project management system to enable mobile project and report management.

Client: Mars Direct     

Agency: IMC2

Brand: MyM&Ms and MyDove Chocolate - Oversaw all project executions across a portfolio of projects within the Mars Direct ecommerce programs. Mentored, trained and led project managers.Served as an escalation point to all levels of project managers within the program.

Agency: Razorfish

Client: Sun Products Corporation

Brand: All Laundry Detergent - Responsible for coordinating and managing production staff for the creation of television, web site, online and e-mail creative and execution.

Agency: Organic

Client: The Hartford

Brand: The Harford Worker’s Comp Tablet eLearning Guide Conversion – Responsible for managing the project’s scope, budget and timeline including internal and external agency resources as well as direct client interaction - Brand and IT Client management.

Client: Coca-Cola 

Brands: Coca-Cola Fountain, US -  Liaison between key business units and the Fountain Division’s Systems Development Group. Collaborated with management in defining and implementing IT solutions to maximize return on the brand’s technology investment.

Client: Clinique /Estee Lauder         

Agency: Socialistic (HAVAS)

Brand: Clinique  Mobile and Global “Chubby Lip Balm” Facebook Apps – Managed scope, design and development of brand’s apps. App functionality included skin type and concern selection, product matching, full product catalog, buy integrated with Estee Lauder IS ecommerce, user created “Looks” stored as audio/video. (Assets stored in-device and user’s Clinique.com profile.)

Client: Procter & Gamble     

Agency: Strawberry Frog

Brand: Future Friendly – Responsible for managing the update of the brand’s website and development of an iOS Mobile App enabling users to experience ways to conserve resources by saving water and energy and recycling. The program included integration with RecycleBank.